Author : Dr. Gary S. Goodman
I can go for months having the most blissful sleeps.When I awaken, I feel rested and really very good.You might think that all of this wonderful repose is a prerequisite for setting the world on fire, enabling me to accomplish super-human feats.Well, I have news for you. I am actually more productive when I have bouts of sleeplessness. In this way, I suppose I'm like Thomas Edison.You've heard his story. Allegedly, he slept for only a few hours out of every 24, taking frequent catnaps to maintain his high energy level and to support his inventive prowess.All of the reports I've read seem to suggest that Edison, great man that he was, deliberately chose this sleep-style. I don't buy it.I think he suffered from insomnia, as I do, occasionally. But his distinction is in how he used his malady, constructively.My guess is that he wasted zero time worrying about missing sleep. When he awoke, he worked, and at the first hint of fatigue, he napped.Most insomniacs perceive their sleep and wakeful cycles as problems to be perplexed about, and to be managed better, if not to be solved one day, entirely.But I see it differently:Sleeplessness isn't a problem; it's an opportunity!Used well, it can enable us to get a lot more done than we're permitting ourselves to do.An hour ago I was awake at 4:45 a.m. and worrying about a past due account that I have.I knew I wouldn't be able to get that off my mind, if I stayed in bed, so I got up and I wrote an article called, "The Deal Is Not Made Until The Money Is Paid!"Next, I started writing this piece, and at this moment I have plenty of energy, and I'm happy as a clam, having jump-started my day so productively.So, what's going to happen next?(1) I'll keep producing, and get back onto my "normal" sleep cycle this evening; or(2) I'll play it like Edison; if I tire, I'll catnap, and accept the productivity that comes with being as productive as possible whenever I awaken.Either way, I win.You can, too. Use your sleep patterns as constructively as you can. If you have a problem that's keeping you up, work on it. Accomplish something positive with respect to managing it better, or solving it.Then, having done so, you'll unconsciously feel you deserve your rest, and you'll be ready, willing and able to let it gently come over you.Dr. Gary S. Goodman, President of Customersatisfaction.com, is a popular keynote speaker, management consultant, and seminar leader and the best-selling author of 12 books, including Reach Out & Sell Someone® and Monitoring, Measuring & Managing Customer Service, and the audio program, "The Law of Large Numbers: How To Make Success Inevitable," published by Nightingale-Conant. He is a frequent guest on radio and television, worldwide. A Ph.D. from USC's Annenberg School, a Loyola lawyer, and an MBA from the Peter F. Drucker School at Claremont Graduate University, Gary offers programs through UCLA Extension and numerous universities, trade associations, and other organizations in the United States and abroad. He holds the rank of Shodan, 1st Degree Black Belt in Kenpo Karate. He is headquartered in Glendale, California, and he can be reached at (818) 243-7338 or at: gary@customersatisfaction.com.
Keyword : call center training,sales training,customer servic training,telemarket training,karate,martial arts
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